Delivery
Delivery Charges
Standard Delivery is Free *Next Day Delivery is £2.95
Next day Terms & Conditions
Orders must be made before 2pm on the working day to be delivered for the Next Working Day
Orders that are made after 2pm or on non working days, i.e. Saturday / Sunday / Bank Holidays will be sent out on the next working day.
Delivery Terms & Conditions
7.1 Goods supplied within the UK will normally be delivered within 5 working days of acceptance of order.
7.2 Goods will not be supplied outside the UK Mainland nor to the Scotish Highlands.
7.3 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the
opportunity to agree a new delivery date or receive a full refund.
7.4 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the
essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising
directly or indirectly out of any failure to meet any estimated delivery date.
7.5 Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary
to take delivery of the Goods whenever they are tendered for delivery.
7.6 Risk in the Goods shall pass to the Buyer upon delivery of the Goods, or where the Buyer fails to take delivery at the agreed time, at the
time delivery was attempted.
7.7 Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.
7.8 Deliveries are booked on the condition that there is reasonable access for the safe and prompt delivery of the goods. You should tell us
about any special delivery requirements or conditions when you place your order.
7.9 We will deliver the goods to the premises you specify. We will not deliver the Goods to your premises unless there is someone present
to accept them. We will ask you (or whoever is at the premises) to sign a delivery note, just to say that the goods have been received.
If someone else accepts delivery we will deem this to be acceptance from you.
7.10 Delivery does not include installation.
7.11 If you are not at home when we deliver the goods we reserve the right to charge you an additional redelivery charge to bring the
Goods at another agreed date.
7.12 Goods must be inspected upon delivery and refused if any damage is found. Failure to notify us of any visible damage may result in
claims not being accepted after the item has been signed for. Any visible damage should be identified to the delivery personnel and
noted on the delivery note at the time of refusal.
Cancellation and Return
8.1 The Buyer may cancel the order for any reason up to the point of dispatch and any payments made by the Buyer
shall be refunded in full within 28 days.
8.2 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller by e-mail to
“sales@less4u2pay.co.uk” within 7 days if the Goods are damaged or do not comply with any of the Contract. If
the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods. The e-mail communication shall
include full name, address and delivery address, date of purchase and item description and any reference/order number
provided.
8.3 Where a claim of defect or damage is made, the Goods shall be returned by the Buyer (unless by prior written agreement)
to the Seller within 28 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including delivery costs)
plus any return postal charges if the Goods are in fact defective.
8.3a All products have at least a 12 months Return to Sender Guarantee unless otherwise stated. We will only collect faulty goods
up to 31 days after the purchase date. After that the customer has to return the goods (at their cost) to the address below
for repair, replacement if in stock or a refund. Please note we will charge return delivery cost for a blown fuse in the plug.
8.4 If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing
the Seller by e-mail to “sales@less4u2pay.co.uk” within 7 working days of receipt of the Goods. The right to cancel does not
apply to contracts for the supply of software, audio or visual recordings if these have been unsealed by the Consumer The e-mail
communication shall include full name, address and delivery address, date of purchase and item description and any reference/order
number provided.
8.5 Goods must be returned by the Buyer at the Buyer’s expense within 28 days of cancellation in the original packaging and should be
adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (including delivery
charges, if any) except for return postal charges. If the Buyer fails to return the Goods following cancellation, the Seller shall be
entitled to deduct the cost of recovering the Goods from the Buyer.
8.6 Goods to be returned must clearly show the order number obtained from the Seller on the package.
8.7 Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying
such damage.
8.8 Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm
8.9 All Goods are covered by a manufacturers warranty against faulty workmanship and materials. The manufacturers warranty
is provided in addition to your other statutory rights.
8.10 We will collect at our cost any faultly products up to 1 month after purchase, whereafter, the customer has to
return the faulty product at their cost. This does not affect your statutory rights.
